Twitter is upping its chatbot game.

You've seen me banter back and forth with airline carrier Jet Blue. Part of the reason I use them is because they have a great customer service and social customer care acumen.

Going to Papyrus is bad for me. I usually plan to buy one card. I come out with cards, candles, journals and smelly pens. It's a sickness.

I am ready for a vacay. Maybe the Ritz-Carlton will take care of that for me?