Facebook Is Hiring 3,000 People to Monitor Content
According to AdWeek, Facebook is hiring 3,000 more people for its community operations team, which reviews sensitive material to keep violence, hate speech and child exploitation off the platform. The move brings the division up to 7,500 employees.
In response to a string of disturbing videos that have surfaced on the social network in recent weeks, Facebook CEO Mark Zuckerberg said the company is expanding its global community operations team.
Zuckerberg said employees will be tasked with reviewing the “millions of reports” the platform receives every week. He said reviewers will help the company more quickly remove content that violates Facebook policies while working with local law enforcement to respond when needed.
“Over the last few weeks, we’ve seen people hurting themselves and others on Facebook—either live or in video posted later,” Zuckerberg wrote. “It’s heartbreaking, and I’ve been reflecting on how we can do better for our community. If we’re going to build a safe community, we need to respond quickly. We’re working to make these videos easier to report so we can take the right action sooner—whether that’s responding quickly when someone needs help or taking a post down.”
Last month, it announced it’s exploring the use of machine learning to prevent offensive videos from being shared.
“No one should be in this situation in the first place,” he wrote. “But if they are, then we should build a safe community that gets them the help they need.”
Today, community activists and civic leaders in Chicago met with Facebook officials Thursday to urge more aggressive action to curb violence on Live as the social media giant faces a backlash from users traumatized by grisly images of shootings, suicides and murders on the streaming service. The meeting came in response to a call from Rev. Jesse Jackson and Cook County Commissioner Richard Boykin to shut down Live for 30 days following last month's murder of Cleveland grandfather Robert Godwin Sr.